
Every rug arrives with a different condition. A wool area rug in a busy living room from a family will have different requirements than a delicate Oriental rug which has likely passed from generation to generation within your family. One may be full of everyday soil and pet hair while the other may be sensitive to age, movement of dyes or moisture.
For this reason every rug that enters our service receives our full attention. The Rug Cleaning Project take the time to learn about the materials of which the rug is made, the history of the rug and the requirements of the rug. Based on this information we create a cleaning plan specific to that rug, rather than trying to apply one cleaning plan to all rugs.

From First Look to Final Result
Here is what it is like when working with us. First we look closely at your rug and then discuss with you how the rug is used, what concerns you about the rug and any areas or odors that have given you concern. After this The Rug Cleaning Project select a cleaning method appropriate to the materials and dyes used in the rug. Then we finish the job by carefully drying the rug and performing a final inspection so that the rug is restored to its softness, freshness and ability to be used daily.
Throughout the process we strive to keep things simple. The Rug Cleaning Project will use common language rather than industry jargon and you will always be made aware of what we recommend and why.
Three Habits We Never Skip
Honesty If a stain cannot be fully removed or if a rug requires a different type of care we will be completely honest with you. We value honest answers over easy answers.
Patience Rugs cannot be rushed. We take the time required by each rug because shortcuts will manifest as faded colors, stiff fibers or odors later on.
Respect We respect your rug, your home and your time. This means we handle every rug with care and your questions as welcome rather than as interruptions.
A Local Team You Can Actually Talk To
The Rug Cleaning Project is also available 7 days a week from 9am to 10pm because busy schedules do not always fit within normal business hours. Whether you are a homeowner, a renter or someone responsible for a rug that belongs to a loved one you are welcome here.
Bring Us the Rug You Worry About Most
Call us at (818) 245-7410 or visit 11331 Ventura Blvd #304, Studio City, CA 91604. We would be so glad to meet you and your rugs.
